CareDox’s mission is to create a unified health record for the next generation to improve pediatric health outcomes. The key to making a health record useful is to ensure it is secure, private, and also sharable to authorized actors in the education and healthcare sectors. In accordance with HIPAA and FERPA laws, our system promotes that patients, and in this case legal guardians of students, own and have access to their own health information whenever they need it. When school and physician staff record medical events for students, that information is restricted to only approved users inside the organization. Only appropriate people have access to the limited information they need, and therefore CareDox can support many different types of staff coming into the system to view a slice of the health record necessary for their jobs.
CareDox is a fully HIPAA- and FERPA-compliant system. This means we never share any personally identifiable information (PHI) about students, parents, nurses, teachers, administrators or any other users unless we have explicit signatorial consent from the information’s owner. We enter strict HIPAA Business Associate Agreements with school districts, immunization registries, healthcare providers, and any other partner who has access to our system.
When we partner with a school district, CareDox starts by integrating with Student Information Systems (SIS) and automatically loading a district’s student roster onto our secure platform. Our client services team then works with the district’s staff to train them, configure the system, and invite parents. Parents create personal CareDox accounts to complete enrollment and health profile information online for their children.
Student health staff at the school then use this information to set up their workflows for medication inventory tracking and schedules, chronic condition plans, and compliance reports. During the school year, health staff use the CareDox Medical Center to record daily activity such as visits, medication administration, and health screenings. Parents receive alerts when their child sees the nurse or medications need to be refilled. All this information is immediately available for reporting and analytics to help the district run efficiently and better manage student safety.
CareDox works with schools because we believe that every child needs to learn to be healthy and be healthy to learn. Keeping students in good health is a fundamental pillar for them to attend school and learn. As a foundation for proper education, this mission is operationally critical for schools to get right.
Most US schools are not properly funded or staffed to deal with the tremendous responsibilities they have around student healthcare management. Understanding that they lack the financial wherewithal to purchase expensive health technologies, CareDox solves this challenge by not only innovating with a cloud-based solution, but also with a unique business model. CareDox works with pediatric partners to fully underwrite the cost of the CareDox health platform for public schools. This model is a win-win-win for families, schools, and the healthcare ecosystem. As we break down the siloes of health information, connect care teams, and enable population health management, we believe schools empowered by CareDox will ultimately fulfill the goal of improving outcomes for children.
Here are some examples of how CareDox uses student data in fully HIPAA and FERPA compliant ways:
Care Coordination – Schools, families, and local provider networks such as hospitals, Accountable Care Organizations, and health plans can opt-in to a data sharing agreement to manage chronic conditions and streamline delivery and access of care in their communities. For example, we work with local pediatric groups who come onsite to schools to administer vaccines, physical exams, and screenings. This data can then be shared with providers and health plans so information flows efficiently. Programs like this are completely opt-in: everyone is aware of them and has the option to not participate.
Population Health Programs – CareDox works with researchers from government, hospital, and life science companies who want access to de-identified reports and analytics around health informatics. For example a local hospital may want to know how many children with diabetes or asthma are in their region for resource planning. National studies using de-identified, anonymous data can give insights into broad trends and help focus research efforts into new drugs, devices, and medical procedures. Programs such as these move health research forward and are a beneficial public health service. No personal information of any kind is ever shared.
Patient Education – CareDox works with health organizations and curates its own health educational messaging to users of the system. This information is based on FDA approved products, publicly available resources, and agreed by the medical industry to be beneficial information for patients. For example, reminders of the national CDC schedule for vaccinations, or alerts about concussion prevention with student athletes. Parents receive information via email and also in-platform when logged into CareDox. Parents can always opt-out of these educational messages.
CareDox earns revenue from each of these types of activities; each is essential to providing the resources so that we can always offer the best product and support to public schools and families at no cost. We are proud of each of these initiatives and know that they provide valuable tools for all stakeholders and are part of the future of healthcare. Our partner school districts understand how we operate, and work with us both for the day-to-day student health technology and the larger mission of improving pediatric health. This is evident in our traction to date: CareDox operates in 30 states across the country and integrates with 15 state immunization registries. We have over one million students on our platform in more than 2,000 schools, and are a trusted integration partner with the leading Student Information Systems.
There are legacy technology vendors in this space that do not understand our mission, and are motivated to keep student health technology expensive, siloed and difficult to access. CareDox is always willing to have an open dialogue about these questions and be fully transparent about its entire business. If we want personalized and preventative medicine, what better place to start than where it happens naturally, with families and schools. We are honored to work with schools to help with the great responsibilities they have been given to ensure our children are safe and healthy. If you have any questions or would like documentation about anything discussed above please feel free to reach out to us at firstname.lastname@example.org.